How to Unlock Employee Potential? Through Data

How can HR practitioners better understand critical talent issues like employee selection and employee engagement? How can practitioners better evaluate and motivate talent? Read on for our interview with Tomas Chamorro-Premuzic about his latest book.

How and why should managers differentiate between employees’ maximum and typical performance?

By examining both their abilities (what they can do) and personality (what they usually do). The former can be tested via aptitude tests (e.g., knowledge, intelligence, creativity, etc.), the latter via 360s or personality assessments.

As for the "why?" part of the question, the answer is that ignoring either of these aspects of talent equates to having an incomplete picture of the individual. Every person differs from others in what they usually do, but also in what...

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